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The Orientation of Business Process Management toward the Creation of Knowledge in Enterprises

Authors

  • Agnieszka Bitkowska

    Corresponding author
    1. Faculty of Management and Finance, University of Finance and Management in Warsaw, Poland
    • Correspondence to: Agnieszka Bitkowska, Faculty of Management and Finance, University of Finance and Management in Warsaw, ul. Pawia 55, 01-030 Warsaw, Poland. Phone: 48500421273; e-mail: pbab@wp.pl

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Abstract

The main condition for the survival and development of contemporary enterprises is a focus on changes in the business environment. Business Process Management is a concept that enables efficient adaptation to changing business environment conditions. Currently, companies tend to focus on the process approach, using the knowledge that is available within the company. This paper presents research results related to knowledge management in Poland and to both Polish and worldwide practices of Business Process Management. This presentation is followed with a discussion that provides inspiration for in-depth empirical research in this field. Currently, there is an urgent need for research that addresses the challenging issues related to the integration of available knowledge management technologies, concepts, and methods into organizational business processes.

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